Personalizing a gift is easy! When you browse our collection, you'll find options to customize each product. Depending on the item, you can add names, initials, special dates, photographs, or even personalized messages. Simply follow the instructions on the product page and provide the relevant details. Our team will take care of the rest to create a unique and personalized gift for you.

Absolutely! We understand the importance of visualizing your personalized gift. For most of our products, you will have the option to preview the design before placing your order. This way, you can make any necessary adjustments or ensure that it meets your expectations.

When you place an order, it will be shipped out directly from one of our warehouses with the goal of getting it to you as quickly as possible. However, due to the high volume of daily bulk orders, please allow for an estimated delivery time of 3-12 days. You will receive an AWB number within 5-6 days of placing your order, which you can use to track your shipment on the courier's tracking page. In the event that you encounter issues while tracking your order, we're here to help. If you have a multi-item order, it's possible that each item may be shipped from a different warehouse based on availability. Additionally, if a popular item is on backorder, we may opt to ship your items at different times and in different packages to prevent any delay in getting your order to you as fast as possible.

We accept various payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, we also accept payments through PayPal, Apple Pay, and Google Pay. Rest assured, all payments made on our website are secure and encrypted to protect your financial information.

We strive to ensure that every order is packaged securely and arrives in perfect condition. However, if you receive a damaged or incorrect item, please contact our customer support team within 24 hours of receiving the package. We will gladly assist you in resolving the issue and arranging for a replacement or refund, depending on the circumstances.

Once an order has been placed, it immediately enters the processing phase. Therefore, it is essential to review your order carefully before completing the purchase. However, if you need to make any changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that it may not always be possible if the order has already been processed or shipped.

Shipping is free all over India and orders are shipped directly from one of our warehouses. While we strive to get your order to you as quickly as possible, please allow an estimated 3-12 days for delivery due to daily bulk orders. You will receive an AWB number within 5-6 days of placing your order, which you can use to track your order on the courier's tracking page. If you have a multi-item order, each item may be shipped from a different warehouse, and if an item is popular and on backorder, we may ship your items at different times in different packages. In the unfortunate event that your order gets stuck, lost or sent back during delivery, we apologize and will send you a new package with quicker shipping and full tracking, if possible, as all our orders are sent with insured shipping and handling.

We understand that despite our best efforts, sometimes orders may get stuck, lost or even sent back during the delivery process. However, all of our orders are sent with insured shipping and handling for your peace of mind. In the event of such an occurrence, we sincerely apologize for any inconvenience caused. Rest assured that we will do everything in our power to make it right. Because our packages are insured, we will send you a new package with quicker shipping and full tracking if possible, so that you can receive your order as soon as possible.